A virus disabled my internet

Restart once complete. NIS and all Norton Symantec products in regards to AntiVirus and Firewall only are very high resource hungry products, that is they tend to slow down, even the fastest computer. Which has caused millions of problems everywhere. No And if you have installed it already Update -Scan -Remove Anything Found Then remove avg spyware protector fully By the way, how is your system going, ie is it faster.

To really help it along download CCleaner and filly run you can leave that installed If you want to go one step further Download Startup and remove any unwanted startup shortcuts. Hi apaullo, They're all good, actually there are better ones than that one.

Your response may be resident protection. But you would need about 5 Spyware programs resident protecting all the time.

Otherwise you will slow your system down. Put it this way I'm not running it, and I'm all over the Web! Yes, because they also reside inregistry and right click menu. Oh I have to step in here! IF indeed they are of only the find and fix type, they are NOT going to slow your system down because they are NOT running- or in some cases, only th shields are running, not the entire program! IF the user has these programs and develops regular habits to scan their systems, they are more likely to do it if the program is already on their system, rather than having to download and install it every time they want to run a scan.

And most AV programs will NOT remove spyware or adware- they may tell you there is malware, but they do nothing with it. We need to see some logs. Don't be confused. They are both saying the same things. Until you are clean don't remove any of the anti malware programs. After you are clean, they can make a recommendation on what to keep and what to get rid of. Please don't change the directory. After installing, the program launches automatically, select Scan now and save a log After the scan is complete please attach your log onto the forums using the paper clip icon above your reply.

Under no circumstances should you change the directory that highjackthis downloads to. Under no circumstances should you Fix anything without specific instruction to do so.

Under no circumstances should you click any buttons other that specified in the directions including AnalyzeThis! Double click combofix. A window will open with a warning. Type "1" and Enter to start the fix. When the scan completes it will open a text window. Please attach that log back here together with a fresh HJT log.

The scan will temporarily disable your desktop, and if interrupted may leave your desktop disabled. If this occurs, please reboot to restore the desktop. They are both basically saying the same thing just not clearly. AVG Anti Spyware is not free and you can download the 30day trial as many times as needed.

So usually I uninstall, then reinstall only when needed. Sorry, but I do not think we are saying the same thing. There are others that are free and good. In most cases, there are almost always more than one way to accomplish the same thing. If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device.

I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs.

You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line. Try your USB ports to see if they're working now. As soon as you are able to do so, please save all your important data to an external harddrive or DVD's.

You can use RW's which are re-usable. Please download Unhide by Grinler from here and save it to your desktop. Double click unhide. It will take some time to go through all your files, so please be patient. Save Rkill to your desktop. There are 7 different versions. If one of them won't run then download and try to run the other one.

Vista and Win7 users need to right click Rkill and choose Run as Administrator You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus. Dial-A-Fix might give you a lot errors, just ignore them and Click to continue. Thanks for taking the time to assist me. Unhide cannot restore your missing shortcuts!! Restarting Explorer. Malwarebytes' Anti-Malware 1.

DLL Worm. Checking for processes to terminate. Checking Registry for malware related settings. BAT associations in the Windows Registry. Performing miscellaneous checks. Extract its contents to your desktop. If an infected file is detected, the default action will be Cure , click on Continue. If a suspicious file is detected, the default action will be Skip , click on Continue.

It may ask you to reboot the computer to complete the process. Click on Reboot Now. Double click the aswMBR. Often there are false positives On completion of the scan click save log , save it to your desktop and post in your next reply. EXE SYS When trying to run the aswMBR application, it does not react, no application, no error message, etc.

SYS 0xF73D fltmgr. Enter your choice: Done! Note : If you do not know how to set your computer to boot from CD follow the steps here As the CD needs to detect your hardware and load the operating system, I would recommend a nice cup of tea whilst it loads Your system should now display a Reatogo desktop.

When the tool opens click Yes to disclaimer. Press Scan button. It will make a log FRST. Please copy and paste it to your reply.